Corona Virus

26th Mar 2020

CORONAVIRUS (COVID-19) information for our customers

During this period of uncertainty, we wanted to write to reassure you that we are open and operating as usual and to highlight the additional measures we have put in place to help protect our customers and staff whilst still serving the farrier community.

Both our shops at Lambourn, Berkshire and Somerton, Somerset are open as usual but to ensure your safety, we are limiting the numbers of customers allowed into the stores at any one time. Please sanitise your hands on entry and exit at the hand sanitisation stations located at the entrance of each store.  We kindly request that face coverings are worn at all times whilst in store.  Please adhere to social distancing guidelines are respect all safety measures in place. Full details are available at the entrance to our stores. We thank you in advance for your cooperation and patience and look forward to being of service to you.  To facilitate a faster check out, we have introduced a contact free service at both stores. Please phone ahead on 01458 850 653 with your order and payment and we will have your goods packaged and ready for collection. 

Alternatively, you can still shop online or by telephone and our delivery service is operating as usual with a flat rate fee of just £6.25 (ex VAT) for orders less than £250 (ex VAT), or FREE for orders over £250 (ex VAT) to mainland UK destinations (product exclusions apply). Please be aware the cut-off time for next day delivery has been temporarily reduced to 12 noon, with some items such as steel being exempt from next day delivery. For international deliveries please call us on 01458 850 653 and we will happily provide you with a shipping quote.

We very much appreciate your support and cooperation during this time, and we look forward to being of service to you. If you have any questions, please do not hesitate to get in touch.  Wishing you and your loved ones the best of health.