Cookie Policy

Richard Ash Horseshoes Ltd

Cookie Policy[i]

Version: 1.0
Effective Date: 24 August 2026
Last Reviewed: 24 August 2026

This Cookie Policy explains how Richard Ash Horseshoes Limited ("Richard Ash Horseshoes", "we", "our" or "us") uses cookies and similar technologies when you visit www.richardashhorseshoes.co.uk ("our Website").

This policy should be read alongside our Privacy Policy[ii].

1. What Are Cookies?

Cookies are small text files that are placed on your computer, tablet or mobile device when you visit a website.

Cookies help websites function correctly, improve security, remember your preferences and provide information about how visitors use a website.

Some cookies are essential for the operation of our Website, while others help us improve your browsing experience.

2. How We Use Cookies

We use cookies to:

• enable the Website to function correctly;
• remember your shopping basket and account preferences;
• improve website performance;
• understand how visitors use our Website;
• improve customer experience;
• measure the effectiveness of advertising and marketing (where applicable);
• protect the security of our Website.

3. Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the operation of our Website and cannot be switched off.

They allow functions such as:

• logging into your account;
• remembering your shopping basket;
• processing secure checkout;
• preventing fraudulent activity;
• maintaining website security.

Without these cookies, parts of our Website will not function correctly.

Performance & Analytics Cookies

These cookies help us understand how visitors use our Website.

They collect anonymous information such as:

• pages visited;
• time spent on the Website;
• products viewed;
• navigation paths;
• website performance.

This information helps us improve our Website and customer experience.

Where used, we may use services such as Google Analytics 4.

Functionality Cookies

These cookies remember choices you make, including:

• preferred language;
• region;
• recently viewed products;
• account preferences.

They provide a more personalised browsing experience.

Marketing Cookies

Where you have given consent, we may use cookies to:

• measure advertising effectiveness;
• personalise online advertising;
• limit the number of times you see advertisements;
• understand which marketing campaigns generate sales.

These cookies may be provided by trusted third-party advertising partners.

If you decline marketing cookies, you will still see advertisements, but they may be less relevant to your interests.

4. Third-Party Cookies

Some cookies are placed by trusted third parties who provide services on our behalf.

These may include:

• Google Analytics
• Google Ads
• Meta (Facebook)
• YouTube
• Vimeo
• Trustpilot
• BigCommerce
• Payment providers Stripe and PayPal
• Live chat providers (where available)

These organisations have their own privacy and cookie policies.

5. BigCommerce Cookies

Our website is powered by BigCommerce.

BigCommerce uses essential cookies to:

• maintain your shopping session;
• remember items in your basket;
• process checkout securely;
• support customer login;
• improve website functionality.

These cookies are essential for the operation of our online store.

6. Managing Your Cookie Preferences

When you first visit our Website, you will be asked whether you wish to accept optional cookies.

You may:

• Accept all cookies;
• Reject all non-essential cookies; or
• Manage your cookie preferences.

You can change your preferences at any time by using the Cookie Settings link available on our Website.

7. Browser Controls

Most web browsers also allow you to manage cookies.

You can usually:

• delete cookies;
• block cookies;
• receive notifications before cookies are stored.

Please note that disabling essential cookies may affect the functionality of our Website, including your ability to place orders.

Useful information can be found at:

• Google Chrome
• Microsoft Edge
• Mozilla Firefox
• Apple Safari

8. Cookie Duration

Cookies remain on your device for different periods.

Session Cookies

These are automatically deleted when you close your browser.

Persistent Cookies

These remain on your device until they expire or you delete them manually.

The retention period depends upon the purpose of the cookie.

9. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in legislation, technology or the way we use cookies.

The latest version will always be available on our Website.

10. Contact Us

If you have any questions regarding this Cookie Policy, please contact us.

Richard Ash Horseshoes Ltd

Witherleigh Farm

Mill Road

Barton St David

Somerset

TA11 6DF

Telephone: +44 (0)1458 850653

Email: info@richardashhorseshoes.co.uk

Summary of Cookies We May Use

Website Compliance

Richard Ash Horseshoes uses a GDPR-compliant cookie consent platform that allows visitors to manage their cookie preferences in accordance with the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR).

This Cookie Policy should be read alongside our Privacy Policy and may be updated from time to time to reflect changes to our Website, the technologies we use or applicable legislation.

If you have any questions regarding our use of cookies, please contact us using the details provided above

[i] Business Customers

Richard Ash Horseshoes supplies both consumers and trade customers, including professional farriers, equine professionals, retailers and wholesalers.

Certain provisions of our Website Terms & Conditions, Delivery Policy, Returns & Refund Policy, Privacy Policy and Cookie Policy apply only to consumers purchasing for personal use. Purchases made in the course of a trade, business, craft or profession may be subject to different legal rights and remedies.

Nothing in these policies is intended to exclude or limit any statutory rights or obligations that cannot lawfully be excluded or restricted under applicable law.

These policies should be read together with our Website Terms & Conditions. In the event of any inconsistency, the Website Terms & Conditions shall prevail except where consumer protection legislation requires otherwise.

[ii] Related Policies

• Website Terms & Conditions
• Delivery Policy
• Returns & Refund Policy
• Privacy Policy

THEME FEATURES

Responsive Web Design

Show up awesome on both Mac, Windows, iPad, iPhone, Tablets, Android and Windows Phone. Also, fit your various screens: Design in optimized for all most popular screen resolutions. When screen is resized, design elements are transformed smoothly on each breakpoint (from 320 to 1280 pixels) in order to adapt to the current resolution.Uses CSS 3 / HTML 5 + Bootstrap 4 and Google Web Fonts.

Supported Theme Editor

Create your own theme style with Theme Editor.

Supported Page Builder

Create your own theme style with Page Builder.

Popup Newsletter

Popup Newsletter: This add-on for all pages is going to make your guests easily sign up for newsletters once they visit the site. Besides, you can also add in different social media icons or whatever you want your customers to pay attention to.

Ajax Popup Login & Registration

This add-on adds the possibility for frontend Bigcommerce users to login, register & logout via an AJAX sidebar. AJAX is a combination of technologies that will let users updating parts of a your web store without reloading the entire page. Ex.: when you want to log in to account dashboard, clicking the “Sign In” top link will going to the My Account Page.

With AJAX Login, clicking the “Sign In” top link will display a sidebar so users can login without going to My Account page. This add-on will help you decrease the number of pages your customers need to load to access their account and thus improve their navigation through your website.

Side Cart

Before, the shopping information going through a shopping cart page. With this new development, the shopping cart block only appears when you click the mouse to the cart. Plus your guests can quick view the cart at any page when they want.

Quick Edit Cart

Quick Edit Cart is a great solution which allows your customers to change products directly in the dropdown cart or the side cart, simplify the complicated process of switching to the cart page to add new products or change the other variants. This helps to motivate customers to buy more and more.

Quick Edit Cart let customers edit any product options quickly and easily. Our BigCommerce add-on adds a simple EDIT button beside each product in your cart in order to boots your sales, improve user experience and increase the conversions rate.

Product Labels

With our new development integrated in the Bigcommerce templates, you can create labels or icons for 'Sale' products or other easily and user-friendly.

Advanced Mega Menu

Mega Menu (Advanced) - Multiple columns menu. Besides using Bigcommerce's default menu, you can also use our expanded menu. With Mega menu you can easily added to your menu of the image banners, video clips, paragraph text, static block, etc...

This makes the menu you become rich, eye-catching and so convenient. Also, your menu can have multiple columns with the dropdowns and you can arrangement to suit the store structure.

Custom Form - Ask An Expert

We know it can be difficult sometimes to provide some special bulky products and you cannot use Estimate Shipping and Tax (Bigcommerce Default feature). We think that our Product Inrequire Feature can be of help. With this feature, you can have customers’ information and send them a proper price list or whatever services they are asking from you. You can easily customize the content in the text fields to match your products/services at its best (You can either insert or delete some unnecessary text fields).

Besides, you can use this add-on to make it a Book A Table Form (used in restaurant) or make it any kind of form that you want your customers to fill in to have more information. All you have to do is ask and let’s see what we can give.

* Please note: Your customers' emails will be sent to your mailbox and it does not register an order to the BC system.

Sticky Add To Cart

Makes it as easy as possible for your customers to make a PURCHASE with BigCommerce Add-on: Sticky Add To Cart (Stencil Ready). Your customers will have an impossible-to-miss Add to cart bar always visible in product detailed page and make them think about Checkout process.

Our BigCommerce add-on helps you boots your sales, improve user experience and increase conversions rate. A great Call-to-Action feature your store must have.

Ajax Infinite Scroll

Ajax Infinite Scroll – Besides using Bigcommerce’s default paging, you can also use our infinite scroll feature. Infinite scroll has been called autopagerize, unpaginate, endless pages. But essentially it is pre-fetching content from a subsequent page and adding it directly to the user’s current page.

* Please note: This add-on is just working in the Category Page and not compatible with the Bigcommerce Faceted Search (Product Filtering)

Frequently Bought Together: Grouped Products

Boost your sales by showing that you are to truly understand what your customers value then responding with products and corresponding features that truly meet those needs.

Product Image Swap

Product Image Swap – allows your customer to view two different images of your product while browsing your Homepage, Category Page and Product Details Pages. If a product carries multiple images, this add-on will show the 2nd image listing from product thumbnails. When a user hover over any product listed in Homepage, Categories Page, Featured Products, New Products, etc… It will display the second image for that product.

Recent Sales Popup Notifications

Boost your sales faster by displaying purchase activities notification with our Recent Sales Popup Notifications*

Sales popup is a great tool to let site visitors see your products more frequently and make them think that their favorite items are selling out fast. You can setup for your New products, Top Seller or any special products. This popup is an effective killer Call-to-Action when it pushes your customers to click the Add To Cart button.

Grid / List View

Grid / List Toggle is a simple add-on which adds a GRID / LIST toggle button to your product archives allowing users to, toggle between grid / list views of your products on your Bigcommerce store. The LIST view mode arranges products in a vertical list and pulls in the excerpt to give a more detailed overview.

Special Features In Product Details Page

Outstanding features are easily set up in the Product Details Page such as: Sizechart, Compare Colors, Countdown, Buy It Now, Viewing By Customers, Product Tabs,...

Extra space for Promotion Text, Banners, Store Information, Links

Well-designed and informative contents (managed in the back end) help your guests access what they want at the fastest.

Custom Contact Page

Custom Contact Page

Custom Brands Page by Alphabet (A-Z)

Custom Brands Page by Alphabet (A-Z)

Feature: Before You Leave

Before You Leave - is built with a mission to provide you a powerful and simple way to convert more visitors to buyers from who intend to leave your website after a certain time.Our add-on provides you a user-friendly popup which will show up after your customers don’t have any actions on your store in a certain time which is setup by store owner.

You can show the promotion content, upsell products, discount program to attract visitor’s attention who want to abandon your store.

Compressed Javascript Library

JS files are compressed to speed up loading time at best.

Include Google’s Rich Product Snippets for Better SEO

Include Google’s Rich Product Snippets for Better SEO and Google AMP aslo added.